★★★★★

John did a great job quickly replacing one of the water valves for my washing machine. He was honest and let me know that the other valve was still in good shape and didn’t need to be replaced. Always appreciate the great work and honestly I get from Carters.

★★★★★

Jon did a great job replacing parts in our laundry room for us to get a new washer and dryer installed. They were very quick and came out very quickly to support our need.

★★★★★

I knew I needed to replace the water heater after it had been leaking and the hot water ran out. I went online Sunday and was able to get an appointment for Tuesday afternoon. Mark was the first to come out and look at my old unit. Hey did a thorough assessment and gave me options. I had a 13 gallon tank, but 14 gallon tanks are cheaper so Mark made sure the measurements would work. Mark walked me through all of my options and was able to get a technician out the same day. My technician was John P. John called when he was 30 min from my home making sure I was still available. John was nice and explained what he was going to do and the best options for moving tanks in and out of the house. A few hours later, the new water heater was in! John ran through what he did, showing me pictures and explaining where things were. John then answered my questions and took payment before leaving. Had a great experience with Crater’s My Plumber and I’m grateful that over the next years they will be serving my water heater!

★★★★★

We have had two techs out to a commercial job at a Taco Bell in Indianapolis to take care of leaks and repairs of a water softener. Alex my last tech was extremely professional and down to earth and made the experience great for us. He did not stop until he found the source of the leak and his cleanliness and knowledge of the repair helped us not to have to do hardly any extra work at all. I can’t remember the first techs name who did our water softener but he was awesome as well! Carter’s my plumber also had some of the best prices for standard service calls on a commercial job I’ve seen. I’m a site superintendent for a commercial Construction company who travels around the country and I would highly recommend them for any service repair needs. Thanks again Carter’s my plumber!

★★★★★

I have to take this minute to tell you my experience with these two gentlemen and Carter's Plumbing. John and Carter installed my new water heater today. These two guys that showed up I honestly couldn't have asked for anything more perfect than what they did, how they performed and the highest level of excellence and kindness given from both of them. Absolutely the best and I couldn't have gotten any better anywhere else. Carter's Plumbing is beyond the most top notch family business I believe I've ever came across in my time and I worked personally for a few family owned businesses when I was young . I am not a rich person and needed help and Carter's Plumbing, Danny, John and Carter treated me more humble and kind than I ever could have imagined. Trust me when I say this amazing work that got done today thanks to John and Carter I will be taking care of my mom with hot water again. From my family to John and and of Carter's Plumbing we so humbly thank all of you for your kindness and hard work you did for my family.